You must submit a valid form of identification that is not expired. The uploaded document CAN'T be photocopied, scanned or a screenshot. The document must visibly show all 4 corners.
Accepted Documents:
Passport
Drivers License
Official Government issued ID cards
Please note: The expiration date on NZ drivers license is located on the back. You MUST upload a photo of both the front and the back of your Drivers License.
Proof of Address
You must submit a valid document that provides your proof of address. This document MAY be photocopied, scanned, or a screenshot. The document must be issued within the last 90 days.
Accepted Documents:
Bank statement
Utility Bill
Phone Bill
Credit Card statement
Insurance Policy
Lease agreement
Mortgage statement
Proof of Payment
You must submit a valid proof of payment. The uploaded document CAN'T be photocopied, scanned, or a screenshot.
Accepted Documents:
Credit Card - You must provide all cards used within the last 6 months
Must show all 4 edges/corners
Must show full name
Must show expiry date
Must show the first 6 and last 4 card numbers
Please note: ANZ and Kiwi Bank credit cards won't always have your full name on the card. If this is the case for yourself you must do one of the following
Upload a PDF bank statement that has your name on it and your partial card number in the transaction history. (This is usually suitable for ANZ customers)
Contact your bank requesting a Proof of Ownership letter that lists your name as the rightful owner of the card ending in XXXX. (This is usually suitable for Kiwi Bank customers)
Need more help?
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